subscriptions per 100 inhabitants: less than 1 (2019 est.)
total subscriptions: 76,492
subscriptions per 100 inhabitants: less than 1 (2019 est.)
Telephones - mobile cellular
total subscriptions: 54,555,497
subscriptions per 100 inhabitants: 104.22 (2019 est.)
total subscriptions: 25,395,503
subscriptions per 100 inhabitants: 60.71 (2019 est.)
Internet country code
.ke
.ug
Internet users
total: 9,129,243
percent of population: 17.83% (July 2018 est.)
total: 9,620,681
percent of population: 23.71% (July 2018 est.)
Telecommunication systems
general assessment:
through increased competition, Kenya's telecom market has improved international bandwidth and experienced rapid development in mobile sector, including remote regions; four fiber-optic submarine cables reduced costs and increased service to population; government supported LTE and broadband, promising economic support of free WiFi; mobile operators progress with 5G tests; e-commerce interoperability; importer of broadcasting equipment, video displays, and computers from China (2021)
(2020)
domestic: fixed-line subscriptions stand at less than 1 per 100 persons; multiple providers in the mobile-cellular segment of the market fostering a boom in mobile-cellular telephone usage with teledensity reaching 104 per 100 persons (2019)
international: country code - 254; landing point for the EASSy, TEAMS, LION2, DARE1, PEACE Cable, and SEACOM fiber-optic submarine cable systems covering East, North and South Africa, Europe, the Middle East, and Asia; satellite earth stations - 4 Intelsat; launched first micro satellites in 2018 (2019)
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
general assessment: telecom infrastructure has developed through private partnerships; as of 2018, fixed-fiber backbone infrastructure is available in over half of Uganda's districts; mobile phone companies now provide 4G networks across all major cities and national parks, while offering 3G coverage in small cities and most rural areas with road access; price of commercial Internet services dropped substantially in 2019; consumers rely on mobile infrastructure to provide voice and broadband services as fixed-line infrastructure is poor; 5G migration is developing slowly; government commissioned broadband satellite services for rural areas in 2019 (2020) (2020)
domestic: fixed-line 1 per 100 and mobile- cellular systems teledensity about 57 per 100 persons; intercity traffic by wire, microwave radio relay, and radiotelephone communication stations (2019)
international: country code - 256; satellite earth stations - 1 Intelsat (Atlantic Ocean) and 1 Inmarsat; analog and digital links to Kenya and Tanzania
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
Broadband - fixed subscriptions
total: 491,183
subscriptions per 100 inhabitants: 1 less than 1 (2018 est.)
total: 9,485
subscriptions per 100 inhabitants: less than 1 (2018 est.)
Broadcast media
about a half-dozen large-scale privately owned media companies with TV and radio stations, as well as a state-owned TV broadcaster, provide service nationwide; satellite and cable TV subscription services available; state-owned radio broadcaster operates 2 national radio channels and provides regional and local radio services in multiple languages; many private radio stations broadcast on a national level along with over 100 private and non-profit regional stations broadcasting in local languages; TV transmissions of all major international broadcasters available, mostly via paid subscriptions; direct radio frequency modulation transmissions available for several foreign government-owned broadcasters (2019)
public broadcaster, Uganda Broadcasting Corporation (UBC), operates radio and TV networks; 31 Free-To-Air (FTA) TV stations, 2 digital terrestrial TV stations, 3 cable TV stations, and 5 digital satellite TV stations; 258 operational FM stations
