subscriptions per 100 inhabitants: less than 1 (2019 est.)
total subscriptions: 142,587
subscriptions per 100 inhabitants: 6.25 (2019 est.)
Telephones - mobile cellular
total subscriptions: 17,220,607
subscriptions per 100 inhabitants: 95.78 (2019 est.)
total subscriptions: 3,746,760
subscriptions per 100 inhabitants: 164.12 (2019 est.)
Internet country code
.zm
.bw
Internet users
total: 2,351,646
percent of population: 14.3% (July 2018 est.)
total: 1,057,079
percent of population: 47% (July 2018 est.)
Telecommunication systems
general assessment:
service is among the best in Sub-Saharan Africa; regulator promotes competition and is a partner to private sector service providers, offering mobile voice and Internet at some of the lowest prices in the region; investment made in data centers, education centers, and computer assembly training plants; operators invest in 3G and LTE-based services; Chinese company Huawei is helping to upgrade state-owned mobile infrastructure for 5G services; operators focused on improvements to towers (2020)
(2020)
domestic: fiber optic connections are available between most larger towns and cities with microwave radio relays serving more rural areas; 3G and LTE with FttX in limited urban areas and private Ku or Ka band VSAT terminals in remote locations; fixed-line 1 per 100 and mobile-cellular 96 per 100 (2019)
international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
general assessment:
due to effective regulatory reform and active competition, Botswana's telecom market is one of the most liberalized in the region; strategy to drive nationwide ICT penetration is slowed; one of the highest mobile penetration rates in Africa; operators developing 3G and LTE; Internet use rising due to lower prices; government has embraced digitalization, e-government and identity programs that require citizens to provide detailed personal information; previously dependent on satellites for international connectivity, country's new submarine cable landings improved competition and tripled international Internet capacity; importer of broadcast equipment from Hong Kong and China (2020)
(2020)
domestic: fixed-line teledensity has declined in recent years and now stands at roughly 6 telephones per 100 persons; mobile-cellular teledensity has advanced to 174 telephones per 100 persons (2019)
international: country code - 267; international calls are made via satellite, using international direct dialing; 2 international exchanges; digital microwave radio relay links to Namibia, Zambia, Zimbabwe, and South Africa; satellite earth station - 1 Intelsat (Indian Ocean)
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
Broadband - fixed subscriptions
total: 88,891
subscriptions per 100 inhabitants: less than 1 (2018 est.)
total: 49,295
subscriptions per 100 inhabitants: 2.16 (2019 est.)
Broadcast media
according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country
(2019)
2 TV stations - 1 state-owned and 1 privately owned; privately owned satellite TV subscription service is available; 2 state-owned national radio stations; 4 privately owned radio stations broadcast locally (2019)
