subscriptions per 100 inhabitants: less than 1 (2019 est.)
total subscriptions: 13,101
subscriptions per 100 inhabitants: less than 1 (2019 est.)
Telephones - mobile cellular
total subscriptions: 17,220,607
subscriptions per 100 inhabitants: 95.78 (2019 est.)
total subscriptions: 8,901,027
subscriptions per 100 inhabitants: 46.03 (2019 est.)
Internet country code
.zm
.mw
Internet users
total: 2,351,646
percent of population: 14.3% (July 2018 est.)
total: 2,734,305
percent of population: 13.78% (July 2018 est.)
Telecommunication systems
general assessment:
service is among the best in Sub-Saharan Africa; regulator promotes competition and is a partner to private sector service providers, offering mobile voice and Internet at some of the lowest prices in the region; investment made in data centers, education centers, and computer assembly training plants; operators invest in 3G and LTE-based services; Chinese company Huawei is helping to upgrade state-owned mobile infrastructure for 5G services; operators focused on improvements to towers (2020)
(2020)
domestic: fiber optic connections are available between most larger towns and cities with microwave radio relays serving more rural areas; 3G and LTE with FttX in limited urban areas and private Ku or Ka band VSAT terminals in remote locations; fixed-line 1 per 100 and mobile-cellular 96 per 100 (2019)
international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
general assessment:
Malawi remains one of the world's least developed countries, with few resources to build efficient fixed-line telecom infrastructure; mobile penetration low compared to region with ample opportunity for growth and competition; some mobile services to rural areas; LTE services are available; national fiber backbone near completion; progress in m-payment methods; prospect of international submarine cables from neighboring countries; importer of broadcast equipment from China (2021)
(2020)
domestic: limited fixed-line subscribership less than 1 per 100 households; mobile-cellular services are expanding but network coverage is limited and is based around the main urban areas; mobile-cellular subscribership 48 per 100 households (2019)
international: country code - 265; satellite earth stations - 2 Intelsat (1 Indian Ocean, 1 Atlantic Ocean) (2019)
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
Broadband - fixed subscriptions
total: 88,891
subscriptions per 100 inhabitants: less than 1 (2018 est.)
total: 11,358
subscriptions per 100 inhabitants: less than 1 (2018 est.)
Broadcast media
according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country
(2019)
radio is the main broadcast medium; privately owned Zodiak radio has the widest national broadcasting reach, followed by state-run radio; numerous private and community radio stations broadcast in cities and towns around the country; the largest TV network is government-owned, but at least 4 private TV networks broadcast in urban areas; relays of multiple international broadcasters are available (2019)
