subscriptions per 100 inhabitants: less than 1 (2019 est.)
total subscriptions: 139,698
subscriptions per 100 inhabitants: 5.41 (2019 est.)
Telephones - mobile cellular
total subscriptions: 17,220,607
subscriptions per 100 inhabitants: 95.78 (2019 est.)
total subscriptions: 2,823,655
subscriptions per 100 inhabitants: 109.39 (2019 est.)
Internet country code
.zm
.na
Internet users
total: 2,351,646
percent of population: 14.3% (July 2018 est.)
total: 1,291,944
percent of population: 51% (July 2018 est.)
Telecommunication systems
general assessment:
service is among the best in Sub-Saharan Africa; regulator promotes competition and is a partner to private sector service providers, offering mobile voice and Internet at some of the lowest prices in the region; investment made in data centers, education centers, and computer assembly training plants; operators invest in 3G and LTE-based services; Chinese company Huawei is helping to upgrade state-owned mobile infrastructure for 5G services; operators focused on improvements to towers (2020)
(2020)
domestic: fiber optic connections are available between most larger towns and cities with microwave radio relays serving more rural areas; 3G and LTE with FttX in limited urban areas and private Ku or Ka band VSAT terminals in remote locations; fixed-line 1 per 100 and mobile-cellular 96 per 100 (2019)
international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
general assessment:
good competition in mobile market and investment in LTE government program to provide 95% of population with broadband by 2024; 5G delayed due to public concerns of privacy and security; high prices for international bandwidth due to lack of submarine cables, yet improved by diversification of satellite access (2021)
(2020)
domestic: fixed-line subscribership is 6 per 100 and mobile-cellular 113 per 100 persons (2019)
international: country code - 264; landing points for the ACE and WACS fiber-optic submarine cable linking southern and western African countries to Europe; satellite earth stations - 4 Intelsat (2019)
note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments
Broadband - fixed subscriptions
total: 88,891
subscriptions per 100 inhabitants: less than 1 (2018 est.)
total: 63,314
subscriptions per 100 inhabitants: 2.45 (2019 est.)
Broadcast media
according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country
(2019)
1 private and 1 state-run TV station; satellite and cable TV service available; state-run radio service broadcasts in multiple languages; about a dozen private radio stations; transmissions of multiple international broadcasters available
