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Zambia vs. Zimbabwe

Telecommunications

ZambiaZimbabwe
Telephones - main lines in usetotal subscriptions: 96,719

subscriptions per 100 inhabitants: less than 1 (2019 est.)
total subscriptions: 265,734

subscriptions per 100 inhabitants: 1.86 (2019 est.)
Telephones - mobile cellulartotal subscriptions: 17,220,607

subscriptions per 100 inhabitants: 95.78 (2019 est.)
total subscriptions: 13,195,902

subscriptions per 100 inhabitants: 92.43 (2019 est.)
Internet country code.zm.zw
Internet userstotal: 2,351,646

percent of population: 14.3% (July 2018 est.)
total: 3,796,618

percent of population: 27.06% (July 2018 est.)
Telecommunication systemsgeneral assessment:

service is among the best in Sub-Saharan Africa; regulator promotes competition and is a partner to private sector service providers, offering mobile voice and Internet at some of the lowest prices in the region; investment made in data centers, education centers, and computer assembly training plants; operators invest in 3G and LTE-based services; Chinese company Huawei is helping to upgrade state-owned mobile infrastructure for 5G services; operators focused on improvements to towers (2020)

(2020)

domestic: fiber optic connections are available between most larger towns and cities with microwave radio relays serving more rural areas; 3G and LTE with FttX in limited urban areas and private Ku or Ka band VSAT terminals in remote locations; fixed-line 1 per 100 and mobile-cellular 96 per 100 (2019)

international: country code - 260; multiple providers operate overland fiber optic routes via Zimbabwe/South Africa, Botswana/Namibia and Tanzania provide access to the major undersea cables

note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments

general assessment:

the pandemic, drought, and rising hyperinflation have devastated the economy and hindered foreign investment; regulator extended tax exemption for Huawei, raising concerns of independence; mobile tariffs were increased three times since mid-2019, raising consumer prices; Internet is limited, exacerbated by inadequate electricity; mobile Internet connections make up almost all Internet connections; competition has driven some expansion of the telecommunications sector, though operators warn that lack of government investment will cause further deterioration, especially in rural areas; mobile network operators continue to invest in e-commerce and e-banking; slow progress on national and international fiber backbone network, as well as 3G and LTE mobile-broadband services; international bandwidth through submarine cables via neighboring countries (2021)

(2020)

domestic: consists of microwave radio relay links, open-wire lines, radiotelephone communication stations, fixed wireless local loop installations, fiber-optic cable, VSAT terminals, and a substantial mobile-cellular network; Internet connection is most readily available in Harare and major towns; two government owned and two private cellular providers; fixed-line 2 per 100 and mobile-cellular 90 per 100 (2019)

international: country code - 263; fiber-optic connections to neighboring states provide access to international networks via undersea cable; satellite earth stations - 2 Intelsat; 5 international digital gateway exchanges

note: the COVID-19 pandemic continues to have a significant impact on production and supply chains globally; since 2020, some aspects of the telecom sector have experienced downturn, particularly in mobile device production; many network operators delayed upgrades to infrastructure; progress towards 5G implementation was postponed or slowed in some countries; consumer spending on telecom services and devices was affected by large-scale job losses and the consequent restriction on disposable incomes; the crucial nature of telecom services as a tool for work and school from home became evident, and received some support from governments

Broadband - fixed subscriptionstotal: 88,891

subscriptions per 100 inhabitants: less than 1 (2018 est.)
total: 204,424

subscriptions per 100 inhabitants: 1.43 (2019 est.)
Broadcast media

according to the Independent Broadcast Authority, there are 137 radio stations and 47 television stations in Zambia; out of the 137 radio stations, 133 are private (categorized as either commercial or community radio stations), while 4 are public-owned; state-owned Zambia National Broadcasting Corporation (ZNBC) operates 2 television channels and 3 radio stations; ZNBC owns 75% shares in GoTV, 40% in MultiChoice, and 40% in TopStar Communications Company, all of which operate in-country

(2019)

government owns all local radio and TV stations; foreign shortwave broadcasts and satellite TV are available to those who can afford antennas and receivers; in rural areas, access to TV broadcasts is extremely limited; analog TV only, no digital service (2017)

Source: CIA Factbook